Newly released reports from security officers at Chicago's O'Hare International Airport paint an unflattering picture of the man dragged from a United Airlines flight, setting off a worldwide uproar. He was followed by Officers John Long and Steve Smith, the documents show.
The videos of the April 9 incident, which were posted on social media and broadcast on news sites across the world, have sparked global outrage at United, which at first defended the incident but later apologized.
Multiple videos show varying scenes, including the moment Dr. David Dao boarded the plane and the moment officers arrived at the scene after being summoned by United employees when Dao wouldn't give up his seat.
Summary: The American Airlines passenger seen in a recent viral video has hired the lawyer who represents Dr. David Dao, the doctor who was dragged off a United Airlines flight.
The incident started when the airline asked passengers to volunteer to give up their seats for four crew members who needed to be in Louisville, Kentucky.
The "Bumping on Overbooked Airplanes Requires Dealing Fairly Act" (BOARD Fairly Act) would require the Department of Transportation to modify its rules regarding the practice of "bumping" passengers from their flights.
Officer James Long's explanation for why he forcibly removed Dao from his seat similarly doesn't mesh with the video evidence or witness accounts. Pepper, 33, One of Dao's five children, called him a "wonderful father" and "loving grandfather" who was returning from vacation in California.
Long alleges Dao, while running back to the plane, said they'd have to kill him. "I'm not leaving this flight that I paid money for".
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"I have told her - her report will be coming in the next two weeks - that there's nothing sacrosanct, nobody's sacrosanct", Emanuel told reporters last week. It claims Dao had been striking his face against the armrest as "officers attempted to remove him" from the flight, according to Chicago Police.
While that is happening, passengers in the cabin are filming as security staff drag Dr Dao from his seat.
In his report, Long states Dao "started swinging his arms up and down fast and violently" and then "started flailing his arms and started to fight".
The officer said that he reached out to "hold" Dao and pulled him away toward the aisle.
One of the officers, Maurico Rodriguez Jr., involved in the incident wrote in his statement that responding officers "made contact with the subject and tried to persuade Mr. Dao to leave in a calm manner".
His flailing arms hit Long's arms.
"This caused the subject to fall, hit, and injured his mouth on the armrest on the other side of the aisle."He suffered significant concussion, a broken nose and also lost his two front teeth in the incident, and needs to undergo reconstructive surgery, said Demetrio.